Hmm, the page you’re looking for can’t be found.

We’ll have our monkeys developers engineers fix it.

Please try filling the search form below.



Most hits articles

  • Reminder : Before starting, you must create an account, or log into your account
    Important Note : This Authorization process is related to eLicenser protected product,
    Read more
  • This symptom sometimes occurs when a version of the eLicenser Control Center, more recent than the one contained in the virtual instrument installer, already is installed on your machine. This is easily resolvable:

    [Mac OS X]

    1. Make sure to have the latest eLicenser Conrol Center installed.
    2. Close any application, then open a Terminal ...

      Read more
  • 1 Get an USB-eLicenser
    This will help you to transfer easily your eLicenser license. Go [here] in the accessories section. If you encounter trouble, contact


    Read more

  • Here is how to download your license:
    1. Update your eLicenser Control Center from <>
    2. Launch the eLicenser Control Center
    3. Click on the "Enter Activation Code" button on the interface
    4. Enter the code ==> xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx and click Next
    5. Download the licens...

    Read more
  • First, check in your Spam Folder

    Second, This command could wait for the paypal payment.

    Third, Check if you were charged on your paypal account

    If yes : send us the transaction ID.
    If not : we will cancel the order and generate a new coupon.

    Read more
  • MAC

    To completely uninstall a program from a MAC computer please delete the following folders:
    /Library/Application Support/Digidesign/Pl...

    Read more

  • Sometimes the system fails because multiple programs are using eLicenser at the same time. The first thing to try is rebooting the computer and relaunching the install before you launch any other application.
    If you are on a Mac,  during the install press "apple key" + "L". Read more